
Max and Ursula came to Wingtip three years ago with the desire for a website. Since then, one website has turned into an upgraded one with e-commerce to sell their amazing chocolates around North America. In the summer of 2010 we started them on a Facebook fan page along with a Flickr photo channel, a YouTube page, and an active Twitter account.
This strategy has lead them to engage with their local customers in a way that they haven't before. Now customer comments like 'I didn't realize you made wedding cakes until I saw it on Facebook' have taken place and it's proven to lead to more business!
Twitter has played a role in keeping other industry relevant users in touch while promoting, engaging, and developing dialogue with some 'tweeters'
FineSwissChocolate
FineSwissChoco
Flickr Photostream
YouTube
FineSwissChoco: For you folks in #Merritt - swing by our store downtown #kamloops (359 victoria street) for a box of hand-made chocolate truffles
FineSwissChoco: So what's the secret to keeping mom on your good side? You got it... CHOCOLATE TRUFFLES for #mothersday pick some up in #kamloops
FineSwissChoco: Oh oh #chocolate for #mom - stay tuned for our specials!!!